This American Life Originally aired 6.24.2016 590: Choosing Wrong Stories of people making the wrong choice, even though the right one is staring them squarely in the eye. Basketball players making a conscious decision to not do the thing that makes them better, pollsters refusing to see the truth of Donald Trump, and more. ©
I was interviewed today for a Facebook Live session at the Harvard Business Review. The simplicity of the technology involved floored me. HBR used a camera and a laptop to stream live the interview. They also had two people moderate the comments and tee them up near real-time. It was fascinating to engage with a
Risk is an interesting thing. It’s always there, and how you divide it is the key question. I this morning read about Spotify’s $1 billion convertible note financing. Some interesting terms have been leaked, though I don’t know why the company would want those out in the market. And, I’m sure, there are other terms.
Square Cash and Orvis have great online customer support. FedEx really bombed. As a recovering ENTJ, I strive for max. efficiency when dealing with companies. So, I try to use online channels whenever possible. Over the past week, I’ve had to deal with three companies’ support groups and thought I’d note how they went. SQUARE
I attend many board meetings and have done so through multiple market cycles. Regardless of your business model, I think ultimately four numbers are the most important. I call them The Big Four. The numbers may reflect whatever is most relevant for your companies: they could be pageviews, active number of users, or revenues. But, to
Do you “like” and “respect” someone? But, do you “trust” that person? I learned about that today. This morning, I spoke with a potential executive hire for one of our companies. I asked him what he thought of that company founder. Without hesitation, he said, “I like, respect, and trust that person.” At Kepha, we