Square Cash and Orvis have great online customer support. FedEx really bombed. As a recovering ENTJ, I strive for max. efficiency when dealing with companies. So, I try to use online channels whenever possible. Over the past week, I’ve had to deal with three companies’ support groups and thought I’d note how they went. SQUARE
Category: Personal
Don Nakanishi
I didn’t know Don Nakanishi. But, I wish I did. I received this morning a heads up that Don has passed away. I didn’t know anything about him, and so, I hit a link to read more. Here’s what I learned: When he arrived [on campus] in 1967, approximately 1,000 men (Yale was all-male until his junior
Marriage
Patterns exist in marriages. The sources for growth and conflict are fairly predictable, IMO. I’m fortunate to have some very meaningful and rewarding friendships that live in the business and personal worlds, and, sometimes, straddle both. I’ve noticed that marriage is one of the most rewarding experiences a person can have, but, also, can be
A Personal Story
Here’s a personal story. There’s a particular old, white man with whom I’ve interacted casually a few times. He didn’t go to college and is very enthusiastic about Trump. He in the past has said things to me such as: “Trump is right about immigrants.” “Muslims want to kill us all. They should be kicked
A Quiet Morning
We are up in Vermont for Presidents’ weekend. It right now is below 0 °F. The wind chill low, on Sunday morning, will make it feel like -39 °F. We are staying at a lodge. I awoke at 4 am and went to the lobby. No one was around. Everything was quiet. Coffee wasn’t available